1. Purpose
These general terms and conditions of sale govern the contractual relationship between Digimantle LTD, operator of the www.culina-mix.com website, hereinafter referred to as “the seller”, and any individual or legal entity making a purchase via said website, hereinafter referred to as “the customer”. These general conditions of sale take precedence over any other general or special conditions not expressly approved by the seller.
2. Products
The products offered for sale on the www.culina-mix.com website are presented with their essential characteristics and price. The seller reserves the right to modify the range of products offered for sale at any time.
3. Awards
Product prices are quoted in euros, inclusive of all taxes (VAT) and exclusive of delivery charges. The seller reserves the right to modify its prices at any time, it being understood that the price displayed at the time of validation of the order will be the price invoiced to the customer.
4. Controls
Customers place their orders online at www.culina-mix.com, adding the selected products to their shopping cart. The order will be definitively registered only after validation of the payment. The seller reserves the right to refuse any order for legitimate reasons.
5. Payment
Payment for orders is made online by credit card or any other means of payment accepted by the www.culina-mix.com website. Payments are secured by SSL encryption.
6. Delivery
The products ordered will be delivered to the address indicated by the customer at the time of the order within the agreed time. Delivery charges are payable by the customer and are indicated during the order process.
7. Right of withdrawal
In accordance with current legislation, the customer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to justify his reasons or pay any penalties, with the exception of the return costs, which remain at his expense. Before returning any product, the customer must contact the seller by email at contact@culina-mix.com to obtain a return authorization. The refund will be made within a maximum of 30 days from receipt of the returned product by the customer.
8. Warranty
All products sold on the www.culina-mix.com website are covered by the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions in force.
9. Liability
The seller cannot be held responsible for direct or indirect damage caused by the use of products sold on the www.culina-mix.com website.
10. Protection of personal data
The personal data collected at the time of the order are intended exclusively for the treatment of this one. In accordance with the French Data Protection Act of January 6, 1978, customers have the right to access, rectify and delete data concerning them.
11. Disputes
In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the French courts will have sole jurisdiction to settle the dispute.
12. Customer acceptance
Placing an order on the www.culina-mix.com website implies unreserved acceptance of these terms and conditions of sale.